Sales Support Administrator

Sales Support Administrator

Job Responsibilities:

As Sales Support Administrator, you will be responsible for organising and coordinating the activities of the client management team to ensure effectiveness and efficiency. This is a full-time permanent role, office-based but with some flexibility.

Client Management Processes and Projects

• Running internal development projects
• Documenting and monitoring client management processes
• Running client management meetings
• Administration of sales/accounts reports
• Monthly invoicing administration
• Helping to handle licencing

New Business Support

• Responding to first line new business leads
• Arranging calls and qualifying new business leads
• Attending first calls with new business leads
• Writing new business meeting summaries
• Reporting on quality of new business leads to internal marketing team

Service Contracts Support

• Monitoring service contract usage
• Sending service contract usage reports to clients
• Managing small service contracts

Knowledge / Experience Required:

To be considered as Sales Support Administrator, you will need:

• Previous sales/office administration experience
• Attention to detail and high level of accuracy
• Excellent organisation and planning skills
• Excellent verbal and written communication skills
• Proficient in IT
• Preferably experience in a customer service / technical sales environment
• Team worker